Data Protection Policy
Updated: December 3, 2025
Botanic, LLC (“we,” “us,” or “our”) is committed to protecting the privacy and security of our customers and visitors to our website at shopbotanic.co (the “Site”). This Data Protection Policy (also referred to as Privacy Policy) explains how we collect, use, disclose, and safeguard your personal information when you visit the Site, make purchases, or interact with our services. Our products include premium plant-based supplements and functional beverages, some of which may contain hemp and require age verification.
Please read this policy carefully. By using the Site or our services, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not access or use the Site.
We may update this policy at any time. Changes will be posted on this page with an updated effective date. Your continued use of the Site after changes constitutes acceptance of the revised policy.
Collection of Your Information
We collect information about you in various ways to provide and improve our services. This includes:
Personal Data
Personally identifiable information you voluntarily provide, such as:
– Name, email address, shipping and billing address, phone number.
– Payment details (e.g., credit card information, processed securely via third-party providers).
– Age verification data for hemp-containing products (e.g., information matched against identity networks to confirm you meet minimum age requirements).
– Account details, such as username and password, if you create an account.
– Demographic information, preferences, or feedback you share, including for personalized recommendations powered by AI-driven bioscience.
You are not obligated to provide this information, but refusal may limit your ability to use certain features, such as making purchases or accessing personalized content.
Derivative and Usage Data
Automatically collected information, such as:
– IP address, browser type, operating system, access times, pages viewed, and device information (e.g., mobile device ID, model).
– Usage patterns, such as products viewed, items added to cart, and interactions with the Site.
– Location data (if you enable it for services like shipping estimates).
We use cookies, web beacons, and similar tracking technologies for this. See our “Tracking Technologies” section below.
Financial Data
Payment information is collected during checkout but not stored by us. It is handled by secure third-party processors (e.g., Stripe, PayPal). We encourage you to review their privacy policies.
Third-Party Data
Information from social networks or partners if you connect your account (e.g., Facebook login), or from contests, surveys, or promotions.
Mobile Device Data
If using our mobile app or Site on a device, we may collect geo-location, device features, or push notification data with your permission.
Use of Your Information
We use your information to provide a seamless, personalized experience, including:
– Processing orders, payments, shipping, returns, and refunds.
– Managing accounts and providing customer support.
– Verifying age for restricted products like hemp items.
– Personalizing recommendations using AI and your preferences.
– Sending emails about orders, promotions, newsletters (with opt-in), or updates.
– Improving the Site through analytics, trend monitoring, and fraud prevention.
– Administering promotions, contests, or feedback requests.
– Complying with legal obligations, such as tax reporting or responding to authorities.
– Preventing fraud, monitoring security, and protecting our rights.
Disclosure of Your Information
We may share your information in limited circumstances:
– Service Providers: With third parties for payment processing, shipping, email delivery, analytics (e.g., Google Analytics), hosting, marketing, or age verification.
– Business Partners and Affiliates: For joint promotions or under common control, requiring them to honor this policy.
– Legal Requirements: To comply with laws, subpoenas, or to protect rights, property, or safety.
– Marketing:** With advertisers for targeted ads, with your consent or opt-out options.
– Business Transfers: In mergers, acquisitions, or sales, your data may be transferred.
– Other: With your consent or as needed for services.
We do not sell your personal information.
Tracking Technologies
We use cookies, pixels, and beacons to enhance your experience, analyze usage, and serve ads. Types include:
– Essential cookies for Site functionality.
– Performance cookies for analytics.
– Targeting cookies for personalized ads.
You can manage preferences via browser settings or our cookie banner. For more, review our Cookie Policy (if separate) or contact us. Opt-out of interest-based ads via tools like the Network Advertising Initiative or Digital Advertising Alliance.
Data Security and Retention
We employ technical and organizational measures, such as SSL encryption, secure servers, and access controls, to protect your data from unauthorized access, loss, or misuse. However, no system is 100% secure.
We retain data only as long as necessary for the purposes outlined (e.g., order history for 7 years for legal/tax reasons) or until you request deletion, unless required by law.
Your Rights
Depending on your location (e.g., under CCPA for California residents or GDPR for EU users), you may have rights to:
– Access, correct, or delete your data.
– Opt-out of marketing or data sharing.
– Restrict processing or request portability.
– Withdraw consent.
To exercise rights, contact us below. We respond within applicable timeframes (e.g., 45 days for CCPA). For age verification data, it is handled per provider policies.
International Transfers
If you’re outside the US, note that data is processed in the US, where laws may differ. We use safeguards like standard contractual clauses for transfers.
Children’s Privacy
Our Site is not for those under 18 (or 21 for hemp products). We do not knowingly collect data from minors. Contact us if you believe we have such data.
Contact Us
For questions, rights requests, or concerns:
Botanic, LLC
Email: support@shopbotanic.co
Website: shopbotanic.co
