Frequently asked questions

Botanic is a clean-living retail brand built around products people use every day. The current live assortment is centered on cleaning, with additional personal-care and lifestyle categories also taking shape across the storefront.

The live retail assortment is currently strongest in cleaning, along with starter kits and selected supporting products. You can browse what is available now on the main Shop Botanic page or go directly to Cleaning.

A starter kit is the easiest place to begin if you want a simple first order. If you already know you want home care first, start with the Cleaning category and choose the cleanser that matches the room or routine you use most often.

You can browse freely before deciding what to buy. Account and checkout options are available when you are ready to place an order.

You can review Botanic’s current policies here: Shipping Policy, Refund and Return Policy, and Subscription Policy.

Botanic cleanser tablets start in a concentrated format. You add water at home, let the tablet dissolve fully, and then use the cleaner for the routine it was designed for. The format keeps the system lighter, easier to store, and simpler to keep stocked.

Fill the bottle or container with the appropriate amount of water, add the tablet, and allow it to dissolve fully before use. Always follow the product label and product-page directions for the exact format you purchased.

The product title tells you the format. A (1ct) item is a single cleanser tablet. A Set is designed as a more complete starting option. A Bottle Replacement is for replacing the bottle when needed without changing the rest of your routine.

• All Purpose Cleanser: everyday counters, touch points, and quick resets
• Kitchen Cleaner: splash zones, counters, and frequent kitchen wipe-downs
• Bathroom Cleaner: sinks, showers, fixtures, and daily bathroom upkeep
• Glass Cleaner: mirrors, windows, and a clearer, streak-free finish
• Stainless Steel Cleanser: appliances, sinks, and polished stainless surfaces
• Floor Cleanser: washable floor surfaces and whole-room floor care
• Heavy Duty Cleanser and Degreaser: grease, buildup, and tougher cleaning jobs
• Auto and Marine Wash and Shine: exterior vehicle and watercraft washing

The tablet format is a cleaner, lower-bulk way to keep home care on hand. It is easier to store, reduces bottle-heavy clutter, and makes repeat ordering feel simpler because the routine starts from a concentrated tablet rather than a full ready-to-spray liquid bottle.

Yes. If your current bottle is still working well, you can continue your routine with tablets. If you want a fresh bottle, the Bottle Replacement options are there for that purpose.

Each cleanser is named around its primary use case so shopping feels easier. Many shoppers start with the room or task they care about most, then expand into the rest of the line as their routine grows.

You can browse the full cleanser assortment here: Cleaning. If you prefer to browse the wider assortment first, visit Shop Botanic.